hello!
Milan
São Paulo
about me
services
What I can do for you
I design with intention.
I work at the intersection of Experience Design, Research & Strategy ranging from research methods, creative problem-solving, collaborative design methods, designing prototypes, testing and delivery.
Strategy & Research
Want to better understand your users?
What is missing out there?
I plan and conduct qualitative and quantitative research to uncover user needs, behaviors, and pain points. From interviews and contextual inquiry to surveys and usability testing, I translate findings into clear insights and actionable opportunities that guide design and business decisions.
User testing
User needs
Qualitative and Quantitative research
A/B test validation
Insights
Personas
Behavior analysis
UX & Service Design
Want to turn your insights into action?
To transform your ideas into intuitive designs?
Want to re-imagine future scenarios for your product or service?
I help organizations improve how people experience their services internally and externally, ensuring coherence, efficiency, and value, by designing end-to-end user experiences rooted in research and usability principles.
Pain points
Service blueprint
Customer journey map
End-to-end flows
Organizational Impact
Organizational Impact
Systemic thinking
Process optimization
Social innovation
Workshop & Training
Want your team to be on the same page?
Looking to discover new design methodologies and tools?
I design and facilitate workshops, co-design sessions, and stakeholder events by bringing people together, to drive alignment, ideation, and collaboration. From kickoff workshops to design sprints and stakeholder engagement sessions, I take care of planning, facilitation, and outcomes documentation.
Facititation
Miro
FigJam
Design sprint
Strategy
Alignment
Prioritization
let's work together
Good work. Good people. That's the whole filter. I'm open to shaping new ideas, mentoring junior designers, or joining a team that's actually trying to build something worth building.
Freelance work
Got a complex problem, a stuck team, or something that just needs a clear head? I help untangle it — through design, workshops, or simply asking the right questions. Let's talk.
Job Opportunities